1. Introduction
Peoplova ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
2.1 Information You Provide
- Account Registration: Name, email, password, company name, phone number
- Employee Data: Employee names, email addresses, phone numbers, job titles, departments, salary information (if entered)
- Document Data: Letters, documents, and files you create or upload
- Communication: Messages, support tickets, and feedback you send to us
2.2 Information Collected Automatically
- Usage Data: Pages visited, time spent, features used, clicks, scrolling patterns
- Device Information: IP address, browser type, operating system, device type
- Cookies: Analytics cookies (Google Analytics), session cookies
3. How We Use Your Information
- Provide and maintain our services
- Process your transactions and send related information
- Send administrative information and security alerts
- Respond to your inquiries and support requests
- Improve our website and services through analytics
- Detect and prevent fraud or security incidents
- Comply with legal obligations
4. Data Sharing & Third Parties
We share your information with the following third parties:
- Stripe: Payment processing (credit cards, subscription management)
- Email Service Providers: Mailjet for sending transactional emails
- Analytics: Google Analytics for usage tracking
- Cloud Infrastructure: DigitalOcean for hosting and data storage
- Legal Compliance: Authorities if required by law
We do NOT sell your personal data to third parties.
5. Data Retention
- Active Accounts: Data retained while account is active
- Cancelled Accounts: Retained for 30 days after cancellation, then deleted
- Backups: May be retained for up to 90 days in backup systems
- Legal Holds: If required by law, retained for the duration of the legal requirement
6. Your Rights
6.1 GDPR Rights (EU/EEA residents)
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
6.2 CCPA Rights (California residents)
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising CCPA rights
7. Data Security
We implement industry-standard security measures to protect your data:
- AES-256 encryption for sensitive data at rest
- TLS 1.2+ encryption for data in transit
- Regular security audits and penetration testing
- Access controls and role-based permissions
- Multi-tenant database isolation
No method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. International Data Transfers
Your data may be stored and processed in the United States and other jurisdictions. By using Peoplova, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.
9. Children's Privacy
Peoplova is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete such information promptly.
10. Cookie Policy
We use cookies to enhance your experience. You can control cookies through your browser settings. For details, see our Cookie Policy.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before providing information.
12. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of Peoplova constitutes acceptance of changes.
13. Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us:
14. Additional Information for GDPR Compliance
Data Controller: Peoplova Inc.
Data Protection Officer (DPO): Contact via [email protected]
Legal Basis for Processing:
- Contractual necessity (to provide services)
- Legal obligation (compliance with laws)
- Legitimate interests (improving services, fraud prevention)
- Consent (where applicable)
For full details on GDPR compliance, see our Data Processing Agreement.